Refund policy
30-Day Money-Back Guarantee
We want you to love your DailyCopper bottle. If you're not satisfied, we offer a 30-day money-back guarantee from the date your order is delivered.
Returns To be eligible, your item must be in the condition you received it, in its original packaging. To start a return, email hello@dailycopper.com with your order number.
Refunds Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are processed to your original payment method within 5–10 business days. Your bank or card provider may take additional time to post it.
Damaged or faulty items If your item arrives damaged or defective, contact us within 7 days of delivery at hello@dailycopper.com with photos and we'll arrange a replacement or refund at no cost to you. If you purchased Shipping Protection, lost, stolen, or damaged-in-transit orders are replaced free.
Return shipping Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Nothing in this policy limits your rights under the Australian Consumer Law.
DailyCopper (ABN 71 331 166 737) hello@dailycopper.com